• Contacts

    Stan Burgess
    Sr Vice President of Pharmacy Solutions
    (404) 593-9671 | email
    Kate Ranallo
    Regional Sales Associate
    (678) 283-7165 | email
  • Product and Service Categories

  • ProCare HospiceCare

    1267 Professional Parkway, Gainesville, GA 30507 United States

    About Us

    Experience counts when it comes to assuring efficient access to hospice medications at the lowest possible cost.  ProCare HospiceCare is an established leader in the hospice community in both medication cost optimization and clinical support.  We specialize in customized pharmacy technology that will enhance your hospice program and reduce your drug spend, while allowing you to maintain your current community relationships.


    We build strong partnerships with our clients based on communication and trust, making your success our success.  Our goal is to make sure that providing required medications to your patients is dependable and easy.  To do this, we build long-term relationships with our clients and key local pharmacies; our entire team becomes involved in understanding your goals, initiatives, and specific needs.  ProCarePrescribe, our e.prescribe platform, is a convenient EPCA-certified, user-friendly method of prescription delivery to the pharmacy.


    Established in 2006 by a highly skilled team of hospice and palliative-care trained clinical pharmacists, ProCare HospiceCare pioneered the concept of On-Demand Clinical Pharmacy Services, where nurses are provided expert pain and symptom management recommendations for their patients 24/7/365.  Our clinical pharmacists are experienced in hospice and palliative care, as well as pain and symptom management.  They play a critical role in collaborating with nurses in order to provide the most effective medication for each individual patient. 


    ProCare’s proprietary pharmacy claims processing system is designed to store and manage hospice, Part D, and patient-specific details, making this process an ideal service to be provided to our hospice clients.  We include the additional CMS-required data elements and line item details as part of our standard medication management offering and all-inclusive reporting package. 


    ProCare values and invests in continuing nurse education (CNE) and is an ANCC certified provider.  We offer monthly Lunch and Learn programs, monthly blog posts, and customizable clinical webinars.  Additionally, our team keeps abreast of national drug shortages and regulatory changes, communicating this information to our clients as a high priority.


    Our vision is to provide cost-effective and efficient medication management solutions that support your hospice organization’s goals and objectives.  We strive to meet our client and patient needs seamlessly with the highest possible level of customer service and clinical expertise, keeping at the forefront quality patient care, and the sense of urgency to medication access and clinical supportive services.


    Our program is the gold standard of hospice PBM services, incorporating professional pharmacy benefit management with 24/7/365 access to clinical pharmacists and help desk technicians, assuring comprehensive medication management and proven cost optimization strategies.


    What Our Clients Are Saying


    “It is always such a pleasure to speak with your staff and clinical pharmacists! They are so helpful and personable!”


    “ProCare has been one of the best resources to my agency.  The onboarding process was seamless.  The Account Manager has continued to be such a resource and I could not ask for better service.  All the clinical staff and help desk technicians have been nothing short of amazing!  All staff are very knowledgeable, attentive to our needs, provide solutions, and are always courteous and positive.  I’ve never met a more professional group of people in my entire career as a nurse and now owner/operator.  Nothing but praise to ProCare and the incredible staff we have the privilege to work with.


    “We have a great account manager that keeps everything going very well!”


    “We have been a client of ProCare HospiceCare for 6 years.  Part of our long-lasting relationship is due to their commitment to rectify issues promptly and stay engaged with our expectations.  ProCare HospiceCare lowered our medication costs by 30% with a transition away from a per diem model.  Their flexibility and customization capabilities consistently exceed those of our previous vendor.  Our Medical Directors rely and value ProCare Pharmacist input and recommendations to incorporate in the plan of care.”    


    We take pride in building collaborative relationships with our clients, embracing that every hospice is unique, and offering customized services that are second-to-none in the Pharmacy Benefit Management industry.


    Excellence in Hospice Pharmacy and Clinical Services… One Patient at a Time!


    Product Information

    We collaborate with clients to help them reach their goals through exemplary customer service and medication cost optimization. All patient Rx is integrated into our proprietary processing system; collecting every detail of every prescription processed. We offer an array of data driven reports. The Utilization Dashboard is a tool for hospices to monitor customizable metrics in a clear and concise report, along with tracking clinical and financial data to achieve hospice overall objectives.
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